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You may check out all the available products and buy some in the shop
Return to shopNo. A T-ZONE employee must first confirm it. Once confirmed, the sale is final and cannot be cancelled because of a change of mind.
Usually 2–6 business days after confirmation, subject to destination and availability.
It varies by location and order details and is communicated before final confirmation.
No. Confirmed purchases are final and T-ZONE does not accept change-of-mind returns or refunds.
Only eligible accessories may be considered, and only if they remain unused, complete, undamaged, and in their original saleable condition with proof of purchase. All exchanges require inspection and approval.
T-ZONE directs the customer to the responsible official agency. Only that agency may inspect the product, confirm a covered manufacturing defect, issue approval, and carry out the approved remedy.
The relevant official agency or authorized warranty provider stated for the product. T-ZONE does not provide a separate in-store warranty and is not the manufacturer or importer.
No. The official agency alone inspects the product, confirms whether the fault is covered, issues approval, and performs the remedy. T-ZONE may only direct the customer or help coordinate.
No in-store repair workshop. For a covered fault, the customer is directed to the official agency. For out-of-warranty work, T-ZONE may refer or send the device — with customer approval — to a specialized repair department.
No chargeable out-of-warranty work should begin until the diagnosis or estimate and the customer’s approval are obtained.
Yes, for eligible orders. Orders above USD 300 require a 20% deposit before processing.
Yes. Wait until T-ZONE confirms that the order is ready.